Privacy Policy

1. Introduction

Luxury Hotel Casino ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and in our facility. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with us at our physical location.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

2.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

3.2 Automatic Collection

When you use our website, we may use cookies, web beacons, and other tracking technologies to collect information about your browsing and purchase activities. This helps us improve our website and deliver a better and more personalized service.

3.3 From Third Parties

We may receive information about you from third parties including business partners, identity verification services, payment processors, and analytics providers.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and receipts
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support and administrative messages
• Communicate with you about products, services, offers, and events offered by Luxury Hotel Casino and others
• Personalize and improve your experience
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal and regulatory requirements

5. Information Sharing and Disclosure

We may share your personal information in the following situations:

5.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

5.4 Protect Rights and Safety

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5.5 With Your Consent

We may share your personal information with third parties when you have given us your consent to do so.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

• To enable certain functions of the website
• To provide analytics
• To store your preferences
• To enable advertisement delivery

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

7. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to access, correct, update, or request deletion of your personal information
• Right to object to processing of your personal information
• Right to restrict processing of your personal information
• Right to data portability
• Right to withdraw your consent

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

9. California Privacy Rights

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA). These rights may include:

• Right to know about personal information collected, disclosed, or sold
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising consumer rights

To exercise your rights under California law, please contact us using the information provided below.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Children's Privacy

Our website and services are not intended for children under 21 years of age. No one under age 21 may provide any information to or on the website. We do not knowingly collect personal information from children under 21. If you are under 21, do not use or provide any information on this website or on or through any of its features. If we learn we have collected or received personal information from a child under 21 without verification of parental consent, we will delete that information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: